Terms of Use, Privacy Policy & Return Policy
Marge Carson Global, Inc. (the "Company"), based in Illinois, is committed to protecting your privacy and securing your personal information. This Privacy Policy explains how we collect, use, and disclose personal information obtained through our website, www.margecarson.com (the “Site”). By accessing or using the Site, you agree to this Privacy Policy.
Company Information
• Corporation: Marge Carson Global, Inc.
• Headquarters: 445 Ogden Ave., Clarendon Hills, IL 60514, USA
• Email: info@margecarson.com
We reserve the right to modify this Privacy Policy at any time. Updated versions will be posted on our Site.
1. Collection of Personal Information
You are not required to provide personal information simply to browse our website. We collect information in the following ways:
• Information you voluntarily provide (e.g., name, email, phone, mailing address)
• Information collected automatically via cookies and web beacons
• Information collected when you make a purchase or interact with our digital services
Personal Information includes any data that identifies you as an individual.
2. Use of Personal Information
We may use the information we collect:
• To process orders and fulfill catalog or brochure requests
• To respond to inquiries and customer service requests
• To communicate promotions, newsletters, or updates (with your consent)
• To personalize your website experience
• To maintain security and compliance with our legal obligations
We do not sell your personal data. We may share it only with:
• Authorized dealers
• Service providers assisting in operations (e.g., payment processing, email marketing), under confidentiality agreements
• Law enforcement or legal authorities, if required by law
• In case of mergers, acquisitions, or asset sales
3. Cookies and Tracking Technologies
We use cookies and similar tools for:
• Website analytics
• User session management
• Storing form data and preferences
You may disable cookies via your browser settings; however, some features of the Site may not function properly.
4. Security
We implement commercially reasonable safeguards including SSL encryption, firewalls, and access controls to protect your data. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Children’s Privacy
Our website is not intended for use by children under 18. We do not knowingly collect personal data from minors.
6. Opt-Out Options
If you have provided personal information and wish to:
• Unsubscribe from communications
• Update or delete your data
• Request information about the data we hold
Email us at: customerservice@margecarson.com
7. Illinois and U.S. Legal Compliance
We comply with all applicable federal and Illinois laws governing the protection of personal information, including the Illinois Personal Information Protection Act (815 ILCS 530/) and the Federal Trade Commission Act (FTC Act).
8. California Residents
Under California Civil Code Sections 1789.3 and 17538, California users are entitled to the following notice:
• Provider: Marge Carson Global, Inc.
• Address: 445 Ogden Ave., Clarendon Hills, IL 60514
• Contact: info@margecarson.com
• Charges: No charges to use the website, aside from product prices, taxes, and shipping fees.
• Complaint Assistance: CA Department of Consumer Affairs, 400 R Street, Suite 3090, Sacramento, CA 95814 or 1-800-952-5210
Return Policy
At Marge Carson, every piece is fully custom and individually handmade. Because of the bespoke nature of our line, we do not accept returns, refunds, or exchanges under any circumstances. Our furniture is crafted by skilled artisans, and as such, no two pieces are ever identical. What some may view as imperfections, such as slight variations in lines, dimensions, or finishes, are in fact celebrated as beauty marks that reflect the authenticity of the handmade process. These characteristics are not flaws; they are testaments to the heritage, artistry, and legacy of our craft. Marge Carson is not for those seeking mass-produced perfection. It is for those who value uniqueness, craftsmanship, and the enduring beauty of artisan work. Each piece carries its own story, authenticity, and character, making it a true original.
Terms of Use
1. Agreement to Terms
By accessing or using our Site, you agree to these Terms of Use and any additional terms posted on the Site.
2. Modifications
Marge Carson Global, Inc. reserves the right to change or update these Terms of Use at any time without prior notice. Your continued use of the Site means you accept those changes.
3. Intellectual Property
All content, trademarks, designs, images, logos, and text are the property of Marge Carson Global, Inc. and protected by U.S. and international copyright and trademark laws.
You may not reproduce, republish, transmit, distribute, reverse engineer, or create derivative works without our written consent.
4. Compliance with Laws
You agree to comply with all applicable Illinois, state, and federal laws, including those governing privacy, communications, and e-commerce.
5. Messaging Terms
By opting into SMS/text messages, you agree to receive marketing messages from us. Message frequency may vary. Standard message and data rates may apply. You can opt out at any time by texting STOP.
Full messaging terms are included in our Messaging Terms & Conditions.
6. Disclaimers & Product Descriptions
We strive for accuracy, but we do not guarantee that all product descriptions, images, or pricing are error-free. Product availability is subject to change without notice.
Due to monitor calibration and lighting, colors and finishes shown online may not exactly match actual products.
7. Termination
We may terminate your access to the Site for any reason, including misuse or violation of the Terms of Use.
8. Indemnity
You agree to indemnify and hold harmless Marge Carson Global, Inc., its officers, employees, agents, and affiliates from any claims or losses arising from your misuse of the Site or violation of these Terms.
Contact Information
If you have any questions about these policies, please contact us:
• Email: info@margecarson.com
• Phone: 1.630.686.2440
• Mailing Address: Marge Carson Global, Inc., 445 Ogden Ave., Clarendon Hills, IL 60514, USA